Most blocks of flats and some other estates will have a service charge. Tamar maintains the shared areas such as gardens, walkways, paths, car parks, stairs, lifts and corridors.
Where there are communal corridors, stairs and walkways Tamar may provide a regular cleaning service. The purpose is to keep the communal areas looking nice, and the cleaning is normally done once per week. A copy of the specification is given under downloads on this page.
If you have a complaint about the cleaning please contact the office on 01752 250902.
Where there are communal gardens Tamar will provide a gardening service. Normally the gardener will visit the estate regularly to keep the grass and flower beds up to standard. Hedges are normally cut twice per year. A copy of the specification is given under downloads on this page.
If you have a complaint about the gardening please contact the office on 01752 250902.
Tamar is responsible for maintaining the trees in any communal grounds. We periodically inspect trees and prune them as necessary. If there is a tree you are concerned about please call us on 01752 250902. Please note that if the tree is in your personal garden than you are responsible for maintaining it.
For estates, Tamar is responsible for keeping the area free from dumped rubbish. Please bear in mind that Tamar will charge all residents for the removal of any large items through your service charge. Please contact the Council if you have a large item to dispose of as they may be able to help you.
Tamar maintains the lighting in the communal areas of estates. If there is a problem with the communal lighting you should contact the Tamar Repairs Service on 01752 222 333.