How to Get Involved
Resident Board Members
We like to encourage residents to sit on our Board of management. This Board looks at the whole of Tamar and sets the organisation’s strategy and policies. Residents get training to help them to carry out their role and to properly hold us to account.
The Residents’ Group
This is a group of interested residents who meet on a quarterly basis. Meetings are held both in the day and in the evening, so that residents can attend when it is convenient. The Group looks at some of our policies, our performance and helps to shape our services.
Estate Reps are residents who take an interest in their estate. We e-mail the Estate Reps every month for feedback on the cleaning and gardening services as well as anything else that is happening on the estate. The identity of the Rep is kept confidential so that other residents don’t contact the rep about other types of problems, like ASB.
We post regularly on Facebook, letting our residents know what we are doing, what our proposals are and passing on news about Tamar. You can also message us or post your own comments.
Tamar likes to involve residents when interviewing staff. The residents are generally drawn from the Residents' Group, but may include any interested residents. The residents play a full part in the interview, asking their own questions and have a say in the final selection.
Estate residents’ meetings
We will hold meetings at our estates where residents ask for one, where there are problems with anti-social behaviour or where we are carrying out major refurbishment works. These meetings are always open to anyone living on the estate.
Our housing staff visit estates regularly to check on the cleaning and gardening and to sort out any communal repairs. We try to invite residents in the area to attend, so that we can discuss any problems with them.
Service Review Groups
When Tamar looks at how to improve a service, we involve residents in the process. Normally we will convene a group which will include interested residents. They will be involved in setting the priorities for the service, selecting contractors, interviewing the contractors and deciding how we communicate to other residents.