Downloads

Residents' Handbook

Residents' Handbook
File Description	File	Size
Tamars History		538 Kb
Customer Service Standards Leaflet		564 Kb
Customer Charter Leaflet		560 Kb
Complaints Leaflet		567 Kb
Compensation Leaflet		622 Kb
Home Loss and Disturbance Leaflet		596 Kb
Resident Involvement Leaflet		622 Kb
Fixed Term Tenancy Leaflet		668 Kb
Your Tenancy Leaflet		577 Kb
Rents Leaflet		626 Kb
Service Charges Leaflet		557 Kb
Mutual Exchange Leaflet		567 Kb
Moving Out Leaflet		576 Kb
Moving Home Leaflet		561 Kb
ASB Leaflet		535 Kb
Repairs and Maintenance Leaflet		572 Kb
Storage Heater Leaflet		592 Kb
Asbestos Leaflet		511 Kb
Damp and Condensation Leaflet		638 Kb
Snow and Ice Leaflet		535 Kb
Pets Policy leaflet		586 Kb
Dogs in Flats Leaflet		438 Kb
Disabled adaptations		633 Kb

Forms and Information
File Description	File	Size
ASB Diary		105 Kb
Cornwall HomeChoice Bidding		1282 Kb
Devon HomeChoice User Guide		4685 Kb
Direct Debit Form		98 Kb
Gardening specification		95 Kb
Right to Acquire		179 Kb
Apply for the Right to Acquire		480 Kb
Standing Order Mandate		13 Kb

Resident Involvement
File Description	File	Size
Community rep intro		55 Kb
Resident Involvement Strategy		107 Kb
Resident Involvement Statement		61 Kb
Resident Involvement Leaflet		622 Kb
Annual Report to Residents 2014		3269 Kb
Annual Report to Residents 2015		2229 Kb
Annual Report to Residents 2016		164 Kb
Resident Newsletter Apr 16		4077 Kb
Resident Newletter Dec 16		4381 Kb
Resident Newsletter Apr 17		3913 Kb